If leaders want to lead effectively and implement successful changes in an organisation, they need to inquire into the true feelings of their team and the individuals they work with. Leadership is successful when overall anxiety levels in a group can be managed such that the team can operate, create and collaborate effectively.

Reading people is not enough; good leaders need to build a culture of open curiosity.

Teams that fear articulating their emotions are depriving each other of the opportunity to build trusted relationships. They tolerate each other until they no longer can, then quit. Relationships get reduced to the transactional; groups play nice but not real. If your team has built a culture of genuine curiosity, this will help them perform and develop.

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